08:00 AM – 05:00 PM from Saturday – Thursday

Schedule your appointment now 92 000 2194

We answer some Frequently Asked Questions below

Take a look at some answered frequently asked questions below or contact us to make an enquiry.

- Contact the customer service representative on the toll-free number (920002194), via our WhatsApp number (0555485028), or via social media or sales staff
- We will conduct a site visit and perform an estimation
- We give you a quotation and proceed with the approval process,
- Your data will then be taken and transferred to our scheduling team to confirm the schedule and determine a visitation date.

The visit and discovery of the problem is a free estimation and inspection. We provide a service to answer inquiries regarding maintenance, adaptation, and pest control. Annual contract clients have unlimited complaint resolution services.

Pests are often misdiagnosed, which leads to incorrect treatment being carried out. Our pest control specialist will accurately identify the insect species and its source. We will then make accurate treatment recommendations with the most effective products. Additionally, our pest control products are unavailable on the open market. All the products we utilize to get rid of pests are extensively tested and are applied by highly trained, certified professionals.

The products we use to eliminate pests are rigorously tested, and are approved by the Saudi Food and Drug Authority. Our products are applied by our highly trained, certified specialists. We recommend that our clients vacate the premises for at least 6 hours after the pest treatment has been carried out.

Results will vary according to the pest present in your home or business, the treatment methods, and the products utilized. We design our multi-step programs to build a healthier environment that is resistant to pests and potential threats. Your inspector and technician will outline what your expectations for the problem should be.

Five Moons Pest Control offers a wide array of treatment options for pests, from ants to rodents. Our treatments use the latest application techniques and products, all with great consideration and respect for the environment.

Fleas, ticks, and bed bugs have different life cycles than other targeted species. During certain phases of their life cycle, they do not succumb to treatments, so we must ""catch"" them between these dormant cycles in order to attain management.

We design our programs to stop pests before they get into your home. This is done by creating a barrier around the perimeter of your home to decrease an insect’s ability to gain entry. However, if pests do gain access to your home, we have treatment methods that will effectively eliminate them.

In some cases, the first or second treatment may aggravate the pests and bring them out of hiding. Therefore, we recommend a follow-up treatment that is free of charge. In other cases, we must look at the premises and the environment. It is the habitat that helps pests thrive. Sanitization issues, stagnant water, uncovered food, and openings in the doors and walls.

Residential, commercial, and industrial cleaning services, tower cleaning i.e. glass cladding, carpet and upholstery shampooing and cleaning, and pest control, sanitization, and disinfection services.

Our carefully selected, vetted, and rigorously trained staff. This ensures the work is carried out efficiently and effectively. We endeavor to ensure the same team works for you every time you require our services. Of course, none of our staff are allowed to eat, smoke, or use any appliances while in or around your home or office, and must be hygienic and presentable at all times.

Our cleaners are regularly supervised by managers who are already on-site to ensure the building is cleaned to the highest standards. We also seek feedback from our clients so that we can solve any concerns about any part of our service efficiently and promptly. Since we cannot simply supervise the cleaning agent via the phone, a manager has to be on-site to understand the client's needs and make sure our staff perform optimally.

All our products have been formulated to meet the highest standards in cleaning, health and safety. They are approved to be used by the SFDA, and we can provide the safety data sheets upon request.

We understand that our customers are busy, so you can change the visit date 24 hours in advance.

We handle all homes with the greatest of care. However, in the event of a malfunction, we will do our best to repair or replace the item. Insurance claims will be submitted as and when required.